Policies & Mission

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Office Hours

We are happy to answer questions, schedule an appointment, or help in any way on Monday through Friday from 8:00AM until 5:00PM. Our appointment hours vary on a daily basis. We will do our best to schedule your child’s dental appointment at a time that is convenient for you.

If your child is experiencing a dental emergency, please call our office and we will do our best to provide care for your child quickly and in an efficient manner.

Appointments and Emergencies

We try very hard to accommodate busy work schedules and school commitments. Our excellent business office assistants are great listeners and will work with you to provide workable appointment options. Since our orthodontic patients require monthly appointments, we reserve the late day appointments for orthodontic treatment.

Dr. Fales' time is in high demand and appointments are scheduled far in advance. Should you need to cancel an appointment, we ask that you notify us at least 48 hours in advance so that the appointment time can be offered to another patient. If adequate notice is not provided, unfortunately there will be a charge for any missed appointments.