Policies & Mission

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Business Office Hours

Monday – Friday: 8 a.m. – 5 p.m.

Patient Hours

Tuesday –Thursday: 8 a.m. – 5 p.m.
(Lunch is taken from 12 p.m. – 1 p.m. daily)

Hospital Hours

Friday: 7 a.m. – 2 p.m.

Summer Business Office Hours

Monday – Thursday: 8 a.m. – 5 p.m.
Friday: 8 a.m. – 1:30 p.m.

Summer Patient Hours

Tuesday – Thursday: 8 a.m. – 5 p.m. (Lunch is taken from 12 p.m. – 1 p.m. daily)

Summer Hospital Hours

Friday: 7 a.m. – 2 p.m.

Appointments and Emergencies

We try very hard to accommodate busy work schedules and school commitments. Our excellent business office assistants are great listeners and will work with you to provide workable appointment options. Since our orthodontic patients require monthly appointments, we reserve the late day appointments for orthodontic treatment.

Dr. Fales' time is in high demand and appointments are scheduled far in advance. Should you need to cancel an appointment, we ask that you notify us at least 48 hours in advance so that the appointment time can be offered to another patient. If adequate notice is not provided, unfortunately there will be a charge for any missed appointments.